Privacy Policy
Last updated: 14 April 2026
At XELnk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use the XELnk mobile application, website, and related services.
Information We Collect
When you create an account with XELnk, we may collect information such as your name, username, email address, phone number, profile photo, and any other details you choose to include in your profile, including work experience, education history, skills, company information, and professional background.
If you use messaging, social, networking, or job-related features, we may also collect content you upload, create, send, or share through the platform, including messages, posts, comments, images, videos, voice recordings, documents, and other interactions.
We may also automatically collect certain technical and usage information, including device type, operating system, application version, browser type, IP address, language settings, crash logs, diagnostics information, analytics data, push notification tokens, device identifiers, and interaction behavior. This information helps us improve platform performance, functionality, reliability, security, and user experience.
 
How We Use Information
We use collected information to provide, operate, maintain, and improve the platform and its features. This includes enabling messaging, networking, social interactions, job-related functionality, personalized content, recommendations, notifications, fraud prevention, account verification, security monitoring, customer support, analytics, and compliance with legal obligations.
Push notification tokens may be collected and used solely for delivering important alerts, messages, updates, and service-related notifications.
 
Storage and Security
Your messages, uploaded content, media, files, and account information are stored securely to support platform functionality and service delivery.
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
 
Third-Party Services
To provide and improve our services, we may rely on trusted third-party providers for infrastructure, hosting, cloud storage, authentication, analytics, notifications, and app distribution services. These providers may process certain information on our behalf solely for service-related purposes.
Such providers may include Supabase, Google Play Services, Apple App Store Services, Expo, EAS Services, Firebase, and other similar infrastructure or technology providers.
We do not sell your private personal information or private messages to third parties.
 
Data Retention
We retain personal information only for as long as necessary to provide and maintain the services, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, and maintain platform integrity, security, and operational reliability.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
 
Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, update, delete, restrict, or object to certain processing of your personal information. You may also withdraw consent where applicable under local laws.
Certain account information may be updated directly through the platform settings where available.
 
Account Deletion Requests
You may request deletion of your XELnk account and associated personal data at any time by contacting us at .
When submitting a deletion request, please provide sufficient information to verify your identity and ownership of the account. Once verified, we will process your request within a reasonable timeframe in accordance with applicable laws and operational requirements.
Upon completion of the deletion request, your profile and account access may be permanently removed, and your posts, messages, uploaded files, and other user-generated content may also be deleted or anonymized. Certain information may still be retained where legally required, necessary for fraud prevention, dispute resolution, enforcement of agreements, security purposes, or technical backup systems.
Residual copies of information may temporarily remain in backups or archived systems for a limited period before permanent deletion.
 
Children's Privacy
XELnk is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
 
International Data Transfers
Your information may be processed and stored in countries outside your country of residence where our infrastructure providers or service providers operate. By using XELnk, you acknowledge and consent to such transfers where permitted by applicable law.
 
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, operational practices, or legal requirements. Updated versions will be posted on this page together with the revised effective date.
Your continued use of the platform after any updates constitutes acceptance of the revised Privacy Policy.
 
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: arthur@xelnk.com